B2B SALES (90x90)

Full box includes eight packages to be shipped to your location

Refund Policy for Pleasure Pad Product

We strive to ensure that our customers are completely satisfied with their purchase. If you encounter a defect with your Splash Pad product, we offer the following refund policy:

1. Eligibility for Refund
   - Refunds are available only for products with confirmed defects.
   - Proof of defect is required, such as a photo or detailed description.

2. Refund Options
   - Replacement: Receive a replacement product at no additional cost.
   - Store Credit: Opt for store credit equal to the purchase price of the defective item.

3. Procedure
   - Contact our customer service team within 30 days of receiving your product.
   - Provide proof of defect and your preferred refund option.

4. Exclusions
   - This policy does not cover damage caused by misuse or normal wear and tear.

We are committed to resolving any issues promptly and to your satisfaction. Thank you for choosing our Pleasure Pad product!